Bank Connections

Known Issue With Comenity, Synchrony, and Elan Financial Services

Wallaby has switched to a faster data provider to boost the connection speed between Wallaby and Comenity, Synchrony, and Elan Financial Services. Soon you will be able to see real-time account insights faster ...

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Problems adding a SafePass Enabled Bank of America account

If you're trying to add a Bank of America account and have SafePass enabled you will need to temporarily adjust some settings for SafePass on the Bank of America site. There are 2 options for SafePass that nee...

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FIA Card Services

FIA Card Services, NA, is an issuer of cards owned by Bank of America. They are also a servicer for a number other banks, such as Fidelity Investments, Bank of Hawaii and Comenity Bank.

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Unsupported Bank Connections

We attempt to directly connect to every bank in the United States to provide complete coverage of credit card transaction history. Currently, we cannot connect to Synchrony Bank to provide your credit card tran...

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First Bankcard

First Bankcard, a division of First National Bank of Omaha, issues and services credit cards for several community banks across the United States. If you have a card from one of these banks, you will need to c...

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GE Capital Bank Now Synchrony Bank

GE Capital Bank recently changed its name to Synchrony Bank, and those changes are now reflected in the Wallaby family of products. That shouldn't affect your ability to add your cards to your wallet. Please le...

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FirstPremier Bank

At the request of FirstPremier Bank, we've removed their card products from our database. We apologize that we are unable to support their cards.

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CreditOne Bank Linking

We are currently experiencing technical issues with linking CreditOne credit cards to CreditOne Bank. At this time, users cannot link their CreditOne credit cards because we are unable to download user acc...

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KeyBank 3rd Party User Requirements

KeyBank has implemented requirements that require users to approve third party access. Some users will experience log in errors until they take the following action: Log in directly to your KeyBank account at ...

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Linking Barclaycard Credit Cards

Barclays has implemented a new two-step authentication process that sends users an access code by text or e-mail each time you access your account. At this time, we are unable to fetch your transactions from Ba...

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